How can we help you?
Our support team is here to assist you with any questions or issues.
Get Help
Need assistance with SquareFundr? Send us a message and we'll help you out!
Quick Links
Common Issues
- • PayPal payment not reflecting
- • Square reservation problems
- • Campaign not showing up
- • Donation receipt issues
Getting Started
- • How to create a campaign
- • Setting up PayPal
- • Managing donations
- • Downloading receipts
Response Time
We typically respond within 24 hours during business days.
FAQ
Why aren't my PayPal squares showing as reserved?
Squares should reserve immediately when you start the PayPal flow. If they don't, please contact support.
How do I set up PayPal for my campaign?
Go to your campaign dashboard and follow the PayPal setup wizard in the payment settings.
Can I edit a donation after it's been made?
Campaign organizers can edit donations from their dashboard.
How do I download donation receipts?
Receipts are available in your campaign dashboard under the Donations tab.