How can we help you?

Our support team is here to assist you with any questions or issues you might have with SquareFundr.

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Need assistance with SquareFundr? Send us a message and we'll help you out!

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Common Issues

  • • PayPal payment not reflecting
  • • Square reservation problems
  • • Campaign not showing up
  • • Donation receipt issues

Getting Started

  • • How to create a campaign
  • • Setting up PayPal
  • • Managing donations
  • • Downloading receipts

Response Time

We typically respond to help requests within 24 hours during business days.

Frequently Asked Questions

Why aren't my PayPal squares showing as reserved?

Squares should reserve immediately when you start the PayPal flow. If they don't, please contact support.

How do I set up PayPal for my campaign?

Go to your campaign dashboard and follow the PayPal setup wizard in the payment settings.

Can I edit a donation after it's been made?

Campaign organizers can edit donations from their dashboard. Contact us if you need assistance.

How do I download donation receipts?

Receipts are available in your campaign dashboard under the Donations tab.

Other Ways to Reach Us

Use the form on this page (recommended)
Check our documentation

System Status

All systems operational